⚠ Registration — Action Required
AI, Straight To The Point — Community Edition
⚠
We Were Unable to Process Your Registration
Your Community Edition registration could not be completed at this time. This does not mean you are permanently ineligible — please review the information below and take the appropriate next step.
Common Reasons for This Notice
Community Edition enrollment requires that your organization has a confirmed training agreement with Straight To The Point Solutions before participants can register. If your organization has not yet completed this step, your registration cannot be processed until it is finalized. Please contact your program coordinator or the person at your organization who arranged this training.
Enrollment in the Community Edition program requires that the applicable setup fee or per-seat payment has been received and confirmed by our team. If payment has not yet been collected, your registration will be placed on hold until this is resolved. Your organization's coordinator can contact us to resolve this quickly.
The email address or organization information you provided did not match what we have on file for your program. This can happen if you used a personal email instead of the email address provided to your organization, or if there was a typo during registration. Please try again using the exact email address you provided to your organization coordinator.
Your organization enrolled a specific number of participants. If that number has been reached, additional registrations cannot be accepted without your organization adding seats. Please contact your program coordinator to request additional enrollment capacity.
Your Next Steps
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Option 1 — Most Common
Contact Your Organization Coordinator
The fastest path to resolving this is to contact the person at your organization who set up this training. They can confirm your enrollment status, verify your email address, and coordinate with our team if needed.
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Option 2
Contact Straight To The Point Solutions Directly
Email us at
help@sttpsolutions.com or call
(203) 307-5272. Include your full name, the email address you used to register, and your organization name. We typically respond within 1–2 business days.
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Option 3
Try Registering Again
If you believe you used the wrong email address, you can return to the registration page and try again with the correct email. Make sure to use the exact email address you provided to your organization.
Return to Community Edition →
Is Your Organization Not Yet Enrolled?